Fulfillment
At A1Grapplers, fulfillment process includes the following: importing orders from our integrated online store, packaging, and providing package ready for carrier pickup.
A1Grappler has a maximum lead time of 2 business days to achieve the above. This means that if an order is received by A1Grappler on Monday, it will be ready for pickup by Wednesday at the latest. If an order is received by A1Grappler on a Friday, it will be ready for pickup by Tuesday of the following week at the latest, and so forth. Under exceptional circumstances, such as but not limited to: unexpected order fulfillment volume surge, shortage of fulfillment staff members, software or technical issues, and/or connection issues for your online store, this lead time could be extended with or without previous and formal notice.
In addition to the 2 business days for fulfillment, customers must take into consideration the *estimated transit times for the order to be delivered by the carrier to the customer. A1Grappler is not a shipping carrier, and thus we rely on the carriers below for our shipping operations on behalf of your online store:
- USPS Domestic (US): estimated of 5-9 business days approx.
- UPS Domestic (US): estimated of 5-7 business days approx.
- GlobalPost (International): estimated of 12-16 business days approx.
- UPS Worldwide (International): estimated of 12-16 business days approx.
*This is an estimation provided by the carriers, and thus it is not a guarantee. Therefore, the transit times may be shorter or longer based on several logistical factors such as weather, work force shortage or strikes, order volume surge due to holidays, etc.*
